Messages pile up after hours
Customers ask about price, stock and delivery late at night. By morning, many have bought somewhere else.
AI agents that answer, confirm and follow up
Assistants that handle the repeat work on WhatsApp, chat and email, day and night, and hand over to your team when a person is needed.
Where the time goes
Fake and unconfirmed COD orders
Orders with wrong addresses or no intention to pay cost you courier fees and returns.
The same data, typed again and again
Your team copies details between WhatsApp, spreadsheets and courier portals every day.
What our agents do
WhatsApp and website chat
Answers common questions about products, prices, delivery and timings using information you approve.
Order confirmation
Messages every cash-on-delivery customer to confirm the order and address before you dispatch.
Lead follow-up
Replies to new enquiries quickly and reminds people who went quiet, so leads do not go cold.
Stock and order updates
Keeps stock counts and order statuses in sync and tells customers when their parcel moves.
Reports
Daily or weekly summaries of orders, messages and sales, sent to you on WhatsApp or email.
Hand-off to a person
When a question needs a human, the agent passes the chat to your team with the full history.
Automate
Talks like your business, not like a robot
The agent learns your products, prices and policies, and only answers from what you approve.
- Replies in English, Urdu or Roman Urdu
- Knows your products, prices and delivery rules
- Passes tricky conversations to your team
- Every conversation saved for you to review
How a project gets done
Four steps from first message to launch.
- Step 1
Tell us what needs doing
A call, a WhatsApp chat or the contact form. Tell us about your business and the job you want handled.
- Step 2
Get a clear plan
We send a short plan with the scope, timeline and price, so you know exactly what you are getting.
- Step 3
We build, you check in
We design and build, and show you progress as we go so nothing comes as a surprise.
- Step 4
Launch and look after
We launch, train your team if needed, and stay on for fixes, updates and new ideas.
Questions people ask
Will the bot give customers wrong answers?
It answers only from the information you approve, such as your products, prices and policies. When it is not sure, it hands the conversation to your team.
Which apps can it work on?
WhatsApp, your website chat and email are the most common. Instagram and Facebook messages are possible depending on your accounts.
Do I need the WhatsApp Business API?
For automatic replies on WhatsApp, yes. We help you set it up and connect it to your business number.
What does it cost to run?
There is a one-time setup and small running costs for messaging and AI usage. Both are explained in the project plan before you decide.
Who can see the conversations?
Conversations are stored in accounts that belong to your business, and only people you choose can see them.